Privacy Policy of the Heulwen Trust as organisers of the Welshpool Country and Western

Who we are

The Heulwen Trust is a Charity that runs the Welshpool Country and Western to fund the cost of running our canal boats for those who suffer from a disability.

We have two websites. One relating to the Boats and one relating to the Country and Western Festival

On our websites we do not use cookies or otherwise collect data of who has looked at our site. We do not utilise records for profiling visitors to the site. We do not share information with any other organisation. We do not have advertisers or sponsored links. We do not store information on the cloud. Our servers are based in the UK. Whilst we do not permit remote electronic access to our records we are told that our web services provider does maintain server access logs for debugging security and service review ( but not for marketing) but access to such is limited to the authorised individuals. The information is only retained for as long as such functions require and thereafter deleted.

We do have links on our website to other websites to assist you. We do not record whether you use such links. We are not responsible for the contents of any third party website and you should please satisfy yourself that you are content with the policies of such third party websites.

What we do record

When a members of the public makes contact with us we will use their contact information to respond to the enquiry whether that enquiry is of a general nature or relates to a boat booking or an advance ticket sale for the Country and Western.

To enable us to respond to an enquiry we may pass on details to the appropriate member of the Trust to respond. Details of enquiries and responses will be retained as a record of both the enquiry and our response

We will record details of enquiries from people who are interested in and subsequently do use our boats. We will also record details of people who want to buy advance tickets for the Country and Western. These records are retained to record the legal contract entered into.

All personal information is stored on devices which have access restricted to authorised individuals

Please use the contact us page if you wish to ascertain what records we hold for you. If our records are inaccurate we would be delighted to rectify them. Whilst we are happy to erase and amend inaccurately held information or to record your wish that you do not wish to be contacted by us, please be aware that any records of the contractual details will be retained during the statutory contractual limitation period.

Shopping Cart