Who we are
The Heulwen Trust is a Charity that runs the Welshpool Country and Western to fund the cost of running our canal boats for those who suffer from a disability.
We have two websites. One relating to the Boats and one relating to the Country and Western Festival
We do have links on our website to other websites to assist you. We do not record whether you use such links. We are not responsible for the contents of any third party website and you should please satisfy yourself that you are content with the policies of such third party websites.
What we do record
When a members of the public makes contact with us we will use their contact information to respond to the enquiry whether that enquiry is of a general nature or relates to a boat booking or an advance ticket sale for the Country and Western.
To enable us to respond to an enquiry we may pass on details to the appropriate member of the Trust to respond. Details of enquiries and responses will be retained as a record of both the enquiry and our response
We will record details of enquiries from people who are interested in and subsequently do use our boats. We will also record details of people who want to buy advance tickets for the Country and Western. These records are retained to record the legal contract entered into.
All personal information is stored on devices which have access restricted to authorised individuals
Please use the contact us page if you wish to ascertain what records we hold for you. If our records are inaccurate we would be delighted to rectify them. Whilst we are happy to erase and amend inaccurately held information or to record your wish that you do not wish to be contacted by us, please be aware that any records of the contractual details will be retained during the statutory contractual limitation period.